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User Assist, Guidance and Issues

by tagturbo

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Terms and Conditions

These terms and conditions (the “Terms“) are an agreement between Predictive Company Limited (“We“) and users (“You“). These terms govern your acquisition and use of products or services on the website and any activity related to the services (“Service“)

Scope

You accept and agree to abide by the terms as set forth in these terms and conditions. These terms may be amended or added, it shall be deemed that you have read these terms and conditions of use and agree to be bound by such terms and conditions. In the event that you do not comply with the terms, it may result in the denial of access to use the service on the website.

Accounts and membership

When you create an account on the website, you are responsible for all activities that occur as part of your account usage or any other related activities, including the security of your account.

We will not undertake the obligation of new account verification before you log in or use the services. In case that you provide false information, which causes the termination of your account, it is your responsibility to notify us immediately of any unauthorized use of such accounts or any other breach of security. We are not responsible for any damages arising out of your actions or omissions and may suspend, disable or delete your account (as the case may be).

In the event that you violate these terms or act inconsistently to defame our reputation or any actions which appear to affect a risk to defame our reputation, we have the right to delete your account immediately and you will not be able to re-register to use our services. We may also need to block your email address and IP address to prevent your re-registration.

User content

You are solely responsible for the accuracy, completeness, reliability, suitability and ownership of all intellectual property or rights to use the content (“Content”) that you have provided on the CookiePlus website at your own discretion.

We may check or monitor your content that you submit to or create from the service on the website; We will not use, reproduce, modify, publish or distribute your content for commercial or marketing purposes or for any other purposes, unless specifically authorized by you. We reserve the right to reject or remove any inappropriate content or violate the policy or harm in any way to the terms.

Personal Data Protection

We will collect, use and disclose your personal data that you have provided to us. In accordance with the standard specified in our Privacy Notice. You can learn more about our Privacy Notice on the website.

The accuracy of information

In case that information of the website contains errors in accuracy or completeness, such as typo mistake or omissions in connection with a promotion or offer, we reserve the right to correct the errors or such inaccuracies, including up to date information, cancel a current order or submitted order without the need to notify you in advance. We are not obliged to update, amend or clarify information on the website or even set the date of change on the website or other related services after such revision or update. Unless required by law.

Payment and Invoicing

When the payment is due, you are obliged to pay any applicable fees to your account. In the event that you have used the free trial service, you must pay immediately after the trial period has ended. If you have an automatic renewal, you will automatically be billed for your automatic activation of the service that you have chosen.

If your transactions are considered a high-risk transaction, we will ask for a government-issued document with a photo or a copy of the recent bank statement for the credit or debit card used for such a purchase.

We reserve the right to change our products, services, and prices. and activities related to the CookiePlus website, including cancel or limit orders at any time without notifying or asking for your consent. In case that we change or cancel your order, we will notify you via email, billing address or phone number.

Once we have checked and received your order and payment, we will give you access to the products or services to you as soon as possible. However, all fees are non-refundable.

Termination of the Services

Your subscription will be automatically renewed until you cancel the Service which you can cancel the renewal of the Services before the billing date. If there are the remaining days valid to use from the date of confirmation of cancellation, you are able to use the remaining days until the last date of billing payment which will be notified while canceling the Services and the remaining days will not be able to transfer, change or refund.

Nevertheless, you are entitled to all the reliability which occurs as long as you are using our services, including but not limited to, occurred damage if you violate these terms and conditions, we reserve the right to not be entitled to the responsibilities occurred after the termination of the services.

In the event that you do not comply with these Terms, including but not limited to, Notice, Agreements, or any other contracts with us. The Company shall reserve the right to temporarily suspend your account or terminate your use of the Services at the company’s sole discretion without prior notification of such suspension or termination.

Refund

You acknowledge that before purchasing any products and services on the website, we reserve the right to refund all products or services after payment. Please carefully read the service details before deciding purchase.

If you have purchased any product or service and would like to change the package in a lower package. You agree that we will not be able to refund the portion of service fees. However, the validity period of the new package will be extended according to the remaining amount.

Third-Party Services

In case that you choose to enable, access or use third-party services, you acknowledge that your access or use of such services is solely determined by the terms and conditions of that third-party services. We are not liable for such terms and conditions and we do not warrant such services including but not limited to the content or how they handle information (including your personal data). You waive any claim from Predictive Company Limited in relation to such services. Predictive Company Limited shall not be liable for any damage or loss caused or alleged by or in connection with your choosing, accessing, using or your belief in privacy policy or data processing security or any other policies of such services. You may be required to apply or sign in to such services’ websites. You have authorized Predictive Company to disclose your information to enable use of such services.

Links to other websites

The website may contain links to other websites. We do not directly or indirectly endorse, join, support, assist, or affiliate with any other website, unless otherwise expressed. We are not obliged to review or evaluate, and we do not endorse or assume responsibility or liability for the offerings of any business or individual. Any content or otherwise obtained through the use of third-party services is at your own discretion and risk; therefore, you need to review the legal terms and terms of use of those websites that you have connected with the website.

Data backup

We back-up all content and data. To ensure that the backup data is complete and accurate, we will automatically restore the backed-up data to minimize the impact or downtime.

Restricted Matters

You cannot edit, print, or copy any share of the website, or merge any parts of the CookiePlus website with other works (whether in publishing or electronic form or in any other form) or gather any parts of the website into another website in the form of embedding, framing or any other means without the prior written permission of Predictive Company Limited. You are prohibited from using the website as the following:

  • Unlawful purpose
  • Solicit or encourage others to violate laws and regulations
  • Acts that violate laws and regulations
  • Acts that infringe our intellectual property or others
  • Threat, harassment, defamation, or expressions that lead to discrimination by race, national origin, creed, gender, and disability, or for indecent or immoral purposes
  • Import or transmit false or misleading information
  • Upload or transmit viruses or other types of malicious code that may be used in any manner and affect its operation or service or related websites or the Internet
  • Collect or track other personal data
  • Sending unsolicited messages (spam) or deceiving others by using phony email or phish pages, or redirecting website traffic to steal users data (pharm) or impersonating the right owner to pretext or use spiders or crawl to extract data from other websites (scrape)
  • To interfere or circumvent with the security features of the service or related websites, other websites or the Internet
  • To act or cause the Company to be involved in any disputes or claims, or any actions which we considered inappropriate and may affect the negative reputation of the Company and/or cause any damages
  • To use our websites for the purposes of commercial on behalf of oneself or another person

We reserve the right to terminate your use of our service or website from any violation of any prohibited use.

Intellectual Property

This term does not constitute an assignment of any intellectual property rights by Predictive Company Limited. All rights, ownership, and interests, including but not limited to copyrights, patents, trade secrets, and any other intellectual property rights that remain solely between the parties and Predictive Company Limited. Your use of the website and service does not constitute a license or authorization for you to copy, modify, translate or use any trademarks of Predictive Company Limited or any other stakeholders.

No Warranty

By using our website or services, you understand and agree that any activities, you are at your own discretion and risk; All Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you, including but not limited to: warranties of merchantability, suitability for a specific purpose, infringement; the use that meet your needs or requirements, or the use that will be uninterrupted, timely, secure, or free from errors. Furthermore, you understand and agree that any content downloaded or otherwise obtained through the use of our service is downloaded or obtained at your own discretion and risk; that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.

You acknowledge that Predictive Company Limited is not a law firm, attorney, or lawyer. We do not warrant the legality or enforceability of the documents for legal requirements, including contracts, forms and other documents on the website. Your use of the service, information, forms or documents is at your own risk. Predictive Company Limited and its employees, consultants or attorneys who are involved in providing services reserve the right to make warranty and it expressly does not create any attorney-client relationship by providing you services or information. You need to seek advice from your own company’s legal counsel to assure you that the counseling is consistent with your organization’s business practices.

Limitation of Liability

We reserve the right not to be liable to any person as the following (1) Any indirect damage, special damage, punitive damages, indemnity damage or consequential damages including but not limited to damage from profits, revenue, commerce, goodwill, loss of business opportunity and (2) damage or loss caused by force majeure beyond our ability to prevent or control such as riots, shortages, cyber threat,  change of law as well as government orders.

However, the liability incurred includes but is not limited to contract, violation, representation, negligence or any other claim against us will be limited to the amount you have paid for the Services.

Indemnification

You agree to indemnify Predictive Company Limited for and against all losses, damages or costs, including reasonable attorneys’ fees resulting from any violation, disputes or any claim from a third-party resulting from your use, content or related services, or joining in activities organized by Predictive Company Limited with intentional misconduct.

Assignability

You are not entitled to assign any rights, all or any part of these terms, to any other person. However, we shall be free to assign part or all of its rights under these terms to third parties as part of our properties, shares or as part of a merger.

Severability

Any provision of these terms which is determined to be void, invalid, illegal or unenforceable for any reason shall not affect the remainder of these terms, which shall remain in effect.

Applicable Law

These terms shall be governed by, construed, interpreted and enforced in accordance with the laws of Thailand and submitted to the jurisdiction of Thai courts.

Modification to the terms

We reserve the right to change these terms or related website policies. We will indicate the date of revision under these terms and the modified version shall immediately become effective. Your continued use of our website or services after such changes will constitute acknowledgment and acceptance of the modified terms.

Acceptance of the terms

You acknowledge and agree that you have read these terms and agree to all terms and conditions. By using the website or other services, you agree to be bound by these terms. If you do not agree to the terms, you will not have the right to use or access the website or other related services.

Contact Information

If you have any questions or concerns about these terms as outlined above, you can contact us at

Predictive Company Limited

10/35 The Trendy Office Building (1A floor), Sukhumvit Soi13 Klongtoey-Nua, Wattana, Bangkok 10110

Email : support@help.tagturbo.com
Website : https://help.tagturbo.com
Tel. : 02-1687651

Copyright © 2023 by Predictive Co., Ltd. All Right Reserved.

Privacy Notice

Predictive Company Limited (the “Company” or “we”) recognizes the importance of protecting and maintaining privacy and security of our customer, user, website visitors under Company’s responsibility, participants in activities organized by the Company and prospective customers (“you”). The Company would like to inform you who contacts the Company that it is necessary to collect, use and disclose your personal data for the Company’s service in accordance with this Privacy Notice. The Company established this Privacy Notice (“Privacy Notice”) to describe how we collect, use and disclose your personal data including how we handle and protect such personal data to be in accordance with the Personal Data Protection Act B.E. 2562 (2019). By contacting and disclosing your personal data to the Company for the purposes of communication, coordination, and/or provision of the Company’s services to you, it deems that you acknowledged this Privacy Notice. “Personal Data” means any information relating to a person which enables the identification of such person, whether directly or indirectly, but not including the information of the deceased and juristic person.

Website visit

We may collect non-personally identifiable information from the web browser and server such as the browser. language setting and the date and time of the visitor. The purpose of collecting that information is to better understand our website visitors and we may disclose such information in aggregate, such as reporting on website usage trends. We may collect personal data, such as your Internet Protocol address, for logging in and for commenting on our website blog, and we will disclose only your Internet Protocol address ( Internet Protocol) of logged in users and commenters as well as using and disclosing personal information.

Collection of Personal Data

You may respond or interact with us in a way that requires us to collect personal information The amount and type of information that the company collects depending on the nature of the respond or interaction the following
  1. Directly from you through the Company’s communications with you;
  2. When you fill in the form for the service you are interested through the Company’s website or
  3. When you make an inquiry about the service of the company through various channels
We may indirectly collect your personal data from other sources that the Company can access and is a publicly available source of information such as the company’s affiliates,  government agencies, any website that posts your information publicly, social media to which you are subscribed and you have published your personal data, service providers or other third parties in relation to your personal data. Types of Collected Personal Data The personal data that the Company is necessary to collect, use and disclose under this Privacy Notice are as follows:
  • Identification Data g., name, surname, date of birth, nationality, identification number/passport number.
  • Contact information such as telephone number, email
  • Social media account information such as Line ID, Facebook account
  • Transaction and Financial Data e.g., transaction history, bank account number
  • Technical data such as Cookies, including information about your browsing behavior.
  • Other personal data that you may provide to the Company during the communications such as information on matters of inquiry, interest information or any other personally identifiable information you provide to the Company directly through various communication channels.
We may collect, use or disclose your Sensitive Personal Data when we have obtained explicit consent from you or where necessary for us as permissible under law.

Automatic collection of Personal data

When you visit our website, We may automatically collect certain types of information about you  including but not limited to IP Address, Cookie ID, Website usage (Activity Log), settings and information about your website visits. Website usage such as search ,traffic information on the website, website response time, How long you visit each page or other information about how you visit and access the website.

Purpose of the Personal Data Processing

the Company is necessary to collect, compile, use or disclose your personal data under this Privacy Notice for the following purposes:
  1. For purchasing of products or services and communicating with you about additional details of our products or services
  2. For assisting and providing after sales service to you once you have purchased products or services with us
  3. For gathering opinions on the products or services of the company in order for statistics, researching, evaluating, developing and improving the products or services of the company for more efficiency and responsiveness to your needs.
  4. For promoting our products and services
  5. For the communication of promotion, marketing activities, invitation to participate in the activities of the Company as well as to offer products or services that you may interest through the contact channels you have provided to the Company such as email, SMS messages and Line etc.
  6. For the management of the Company’s website efficiently and according to your needs when visiting our website. by recording or tracking your use of the Company’s website; statistical data preparation for customization Evaluate and improve content to make it more effective.
  7. For the performance of legal obligations and government agencies that the company shall comply with the law or respond to the legal claims against the Company.

Data Security

We endeavor to protect your personal data by establishing security measures in accordance with the principles of confidentiality, integrity, and availability to prevent loss, unauthorized or unlawful access, destruction, use, alteration, or disclosure including without limitation to administrative safeguard, technical safeguard, physical safeguard, and access controls.

Children

If you are under the age of 20 or having legal restrictions, we may collect, use or disclose your personal data. We require your parents or guardian to be aware and provide consent to us or allowed by applicable laws. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Data Retention

We will retain your personal data for as long as necessary during the period you are in relationship with us, or for as long as necessary in connection with the purposes set out in this Privacy Policy, unless law requires or permits a longer retention period. We will erase, destroy, or anonymize your personal data when it is no longer necessary or when the period lapses.

Disclosure of Personal Data

We may disclose your personal data to the following parties in certain circumstances. Under your consent or as permitted by law, the Company may disclose it without consent. are as follows
  • Company group, subsidiaries or affiliated companiesWe may disclose your data to its Company group, subsidiaries or affiliated companies as necessary to achieve the purpose of this Privacy Notice.
  • Service ProvidersWe may use Service Providers to help us provide our services such as financial institutions, Information technology company, Social Media provider, Accounting or Legal service firm etc. However, The service providers are not allowed to use or disclose your personal data unless it is necessary to contact you on behalf of the Company or comply with legal obligations.
  • Business PartnersIn relation with our Business Partners, we may disclose certain personal data to them in order to coordinate and provide our services to you and provide necessary information about the availability of our services.
  • Law EnforcementUnder certain circumstances, we may be required to disclose your personal data if required to do so by law or in response to valid requests by government authorities such as courts or a government agencies
  • Business Transfer  In connection with any reorganization, restructuring, merger or acquisition, or other transfer of assets, we will transfer information, including certain your personal data, provided that the receiving party agrees to respect your personal data in a manner that is consistent with this Privacy Policy and Personal Data Protection Laws.

Data Storage and Cross-Border Transfer

The Company will store your personal data in document and electronic form. We store your personal data on the Company’s server in Thailand and the cloud system of a cloud service provider outside Thailand. If the Company disclose or transfer your personal data to individuals, organizations or cloud systems located overseas, the Company shall implement any security measures to ensure that the transfer of your personal data to the destination country provides an adequate security measure or as required by law to protect and maintain your personal data.

Link to other site

Our website may be linked to other websites that are not operated by the Company. If you click on the link, you will be directed to that website. We recommend that you read the privacy notice and terms and conditions of every website that you visit. The Company is not managed and is not responsible for the content. privacy notice or the practices of third party websites, products or services. The protection of various personal data will be in accordance with their  privacy notice of that website, which is related to us.

ReMarketing

The Company uses third-party remarketing services to advertise on its website (including Google, Facebook) to users who have previously visited the website. This may be in the form of advertisements on Google search results or on the Google Display Network. Third party providers (including Google, Facebook) use cookies to serve ads based on a user’s visits. Any information collected will be used in accordance with this privacy notice and Google’s Privacy Notice. You can set Google to show ads to you. By setting up Google ads, you can opt-out of receiving advertising by setting cookies. or use a browser plugin.

Personal Data Protection

We may disclose personal data to employees and its affiliates by (a) it is necessary to know that information in order to provide the service; or acting on behalf of the Company; and (b) the Company will not disclose information to any other person. We will not rent. or sell your personal data to other. However,  the Company may disclose personal data pursuant to a court order or government agency. or when the Company has a reasonable necessity to protect the Company’s assets or rights to third parties. or to the public. If you are registered to the website and where your email address is specified, we may send you an email to notify you new features or request  for feedback. or notify product updates or services of the Company, however, the Company still uses the Company’s blog as the main communication channel. If you have sent a request to the company (e.g. via support email). The Company reserves the right to disclose, clarify or respond to your request. and the Company will take reasonable necessary measures to prevent unauthorized access, use, alteration or destruction of personal data.

Communication

The Company may use your personal data to analyze and improve the website, platform, products or services and marketing activities through various online channels such as Google, Facebook, etc. to offer products and services that are suitable for you. for the benefit of using products or receiving services from the company. This will be done by the Company only with your consent. The Company may send press releases or newsletters to your e-mail or SMS messages for the purpose of notifying interesting events or news to you. If you no longer wish to receive communications from the Company, you can withdraw your consent through the contact channels specified by the Company in this notice. Our website may display advertisements from third parties to facilitate our services. These third parties may access your personal data only to carry out the activities that showed on the website and they have the obligation not to disclose or use for any other purpose.

Data Subject Rights

Subject to the Personal Data Protection Laws thereof, you may exercise any of these rights in the following: Withdrawal of consent: If you have given consent us to collect, use or disclose your personal data whether before or after the effective date of the Personal Data Protection Laws, you have the right to withdraw such consent at any time throughout the period your personal data available to us, unless it is restricted by laws or you are still under beneficial contract. Data access: You have the right to access your personal data that is under our responsibility; to request us to make a copy of such data for you; and to request us to reveal as to how we obtain your personal data. Data portability: You have the right to obtain your personal data if the we organizes such personal data in automatic machine-readable or usable format and can be processed or disclosed by automatic means; to request es to send or transfer the personal data in such format directly to other data controllers if doable by automatic means; and to request to obtain the personal data in such format sent or transferred by us directly to other data controller unless not technically feasible. Objection: You have the right to object to collection, use or disclosure of your personal data at any time Unless such doing is conducted for legitimate interests of us. Data erasure or destruction: You have the right to request us to erase, destroy or anonymize your personal data if you believe that the collection, use or disclosure of your personal data is against relevant laws; or retention of the data by us is no longer necessary or when you request to withdraw your consent or to object to the processing as earlier described. Suspension:You have the right to request us to suspend processing your personal data during the period where we examines your rectification or objection request; or when it is no longer necessary and we must erase or destroy your personal data pursuant to relevant laws but you instead request us to suspend the processing. Rectification: You have the right to rectify your personal data to be updated, complete and not misleading. Complaint lodging: You have the right to complain to competent authorities pursuant to relevant laws if you believe that the collection, use or disclosure of your personal data is violating or not in compliance with relevant laws. You can exercise these rights as the Data Subject by contacting us or the Data Protection Officer as mentioned below. We will notify the result of your request within 30 days upon receipt of such request. If we deny the request, we will inform you with the reason via email, telephone (if applicable)

Cookies and similar technologies

To enrich and perfect your experience, we use Cookies or similar technologies to display personalized content, appropriate advertising and store your preferences on your computer. We use cookies to identify and track visitors, their usage of our website and their website access preferences. Cookies are a set of data that a website stores on a visitor’s computer and browser every time a visitor returns to the website. The Company uses cookies to help us identify and track visitors’ use of the website. In case you do not want cookies stored on your computer, you should set your browser to refuse cookies before using the website. However, there may be some features of the website that may not work. You can learn more about our Cookie Notice on our website.

Data Breach Notification

In case a data breach incident occurred, we will notify the Office of the Personal Data Protection Committee without delay and, where feasible, within 72 hours after having become aware of it. If the personal data breach is likely to result in a high risk to the rights and freedoms of you, we will also notify the details of personal data breach and the remedial measures to you without delay through our various channels, such as our website, email address and telephone.

Changes to This Privacy Notice

We reserve the right to amend this Privacy Notice from time to time if there are any changes or updates regarding data protection guidelines. The amendment in this Privacy Notice shall be enforced once published on the Company’s Website. However, if such changes have a material effect on you. The Company will provide reasonable advance notice prior to such changes becoming effective.

Contact Information

If you have any questions about this Privacy Notice or would like to exercise your rights, you can contact us by using the following details:

Predictive Company Limited

10/35 The Trendy Office Building (1A floor), Sukhumvit Soi13 Klongtoey-Nua, Wattana, Bangkok 10110

Data Protection Officer

Email: support@help.tagturbo.com
Phone number: 02-1687651

This Privacy Notice was last updated and effective on 1 September 2023
Copyright © 2023 by Predictive Co., Ltd. All Right Reserved.